Know WHY New Patients Fail. Fix it and Enjoy FAR Higher New Patient Flow
We've already covered a number of reasons new patients routinely fail and how to effectively counteract them. Now it's time to tackle the number one reason so many new patients simply blow you off without so much as a call... New Patients, by Definition, Have NO PRE-EXISTING RELATIONSHIP
Sure it's a generalization to say that the most likely no-show or last minute cancel is going to be your new patient. But it's true. Yes, you'll likely have some number of existing patients who fail to show up as well. But the highest number remains the new patients in almost every practice.
As I mentioned in Part V (prior blog), you're pages on a web site, voices on the phone... but not "real people" to whom she feels she owes some level of respect. What if there were a simple low-energy zero-cost way to make yourself very real and human in your new patients' hearts and minds?
The Holy Grail. How to systematically REDUCE NO-SHOWS and Last-Minute Cancellations, AND get paid for the services you render... minimal hassles... AND virtually eliminate the need to bill anyone ever. Tall order? Not really. It comes down to training your team to consistently deploy proven-effective business systems. Period. 
